Why MedBridge Transport

Our Mission

Reduce No-Shows, Increase Revenue, Maximize Patient Satisfaction

Too often is transportation a barrier to care.  We aim to fix that in Houston through automate notification/appointment reminders and reliable medical transfers.

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Our Results

/5
PATIENT SATISFACTION

Average Rating

%
ON-TIME APPOINTMENTS

Last 12 Months

%
NO-SHOW RATE

Last 12 Months

What those results mean to you

While these numbers may seem simple, they can make a very big difference in the operation of a surgical center, senior living facility or Hospital.

Want to learn how to reduce patient no-show and increase revenue?

Built for Healthcare

Booking

Simplified ride Booking using our 24/7 online booking portal

Our platform gives healthcare professionals the power to book rides for patients without the need for any paperwork, or faxing. Trips can be scheduled days, weeks or months in advance. Patients receive notifications — either by email, text or voice message — with all the relevant details they need to be ready for their ride.

Analytics
Management / Planning

How it Works

A healthcare associate books a ride for a future appointment, using our online portal.

The passenger is then contacted via email, text or call with trip details including dates, time addresses and vehicle type.

The passenger is picked up on time and provided hand to hand assistance.

Typical Service Requests

Ambulatory Transport

If your patient or resident is able to walk with support, sit upright for the duration of the ride, and transfer safely in and out of a passenger vehicle (with or without support), then our ambulatory medical transportation fleet is the right choice for you.

Wheelchair Transport

For non-ambulatory passengers, our wheelchair transportation service is a great choice for getting to and from doctor’s appointments, as well as any general travel needs the patient may have

Group Transport

For passengers requiring Full neck and back support and who may require extra assistance, our reclining wheelchair services proves to be a good option.  These chairs allow for easier transfer  but require a larger vehicle for transport.

What our customers have to say

Very dependable , courteous & helpful drivers David was very careful Walter wonderful driver makes you feel at ease ,even with the heavy traffic, I recommend Medbridge Transport

- Helen

I have used other transport services and no other compares. Dave was very courteous and let my wife know what he was doing every step of the way ans was a very safe driver. I will be using Medbridge for all my transport needs in the future.

- Gerald

Very friendly and caring transport company. Went the extra mile for my mom’s transport. Highly recommend.

- Rosa

Case Studies

Surgery Center
The Issue

An large local eye surgery center had technical issues at one of its locations.  This would result in a large number of surgeries having to be postponed impacting revenue and cash flow.

The Solution

MedBridge Transport worked with the surgical center to transport the client’s 80 miles to another location with the necessary equipment to perform the surgeries and returned the patients after surgery.

The Impact

0% no show and over 15X return on the transportation investment.

Dialysis Center
Senior Living

We welcome the opportunity to transport your residents or patients to doctor and post-op appointments, physical therapy, chemotherapy, dialysis, pulmonary and cardiac rehabilitation, stroke and rehabilitative services, and personal functions such as family reunions, recreational activities, shopping, weddings, funerals, and more.

We are truly committed to maintaining high standards of compassionate and quality service to better care for your residents.  We firmly believe that delivering safe and exceptional customer care, coupled with effective operational management, will lead to our continued success.

We are committed to developing employees of character and professionalism to support our corporate culture of integrity, continuity, and sustainability.  We are an Equal Opportunity Employer headquartered in Houston, Texas, a certified Historically Underutilized Business (HUB), accredited by the Better Business Bureau, and a member of our local chamber of commerce.