Why MedBridge Transport

Our Mission

Medbridge Transport was founded by an experienced corporate executive inspired by the assisted transportation needs of his mother with the mission to provide your residents or patients with a unique, cost effective, and reliable transportation solution that meets individual needs while accommodating organizational policies and concerns.

We accomplish our mission through effective strategic planning with an emphasis on controlled growth:

Excellence In Service

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  • Recruiting, training, and retaining competent and capable staff and employees
  • Utilizing state of the art ADA-compliant vehicles and equipment
  • Developing effective and mutually beneficial strategic partnerships throughout our community
  • Maintaining a flexible posture poised to adjust to various client, facility, and market needs

Our services also come with an online portal that allows for easy booking online and give you the ability to track trip metrics for better planning.

Simplified ride Booking using our 24/7 online booking portal

Packed with analytics to help improve member satisfaction

Track order history for better management of benefits & planning

Here's how Medbridge Transport works:

A healthcare associate books a ride for a future appointment, using our online portal.

The passenger is then contacted via email, text or call with trip details including dates, time addresses and vehicle type.

The passenger is picked up on time and provided hand to hand assistance.

We welcome the opportunity to transport your residents or patients to doctor and post-op appointments, physical therapy, chemotherapy, dialysis, pulmonary and cardiac rehabilitation, stroke and rehabilitative services, and personal functions such as family reunions, recreational activities, shopping, weddings, funerals, and more.

We are truly committed to maintaining high standards of compassionate and quality service to better care for your residents.  We firmly believe that delivering safe and exceptional customer care, coupled with effective operational management, will lead to our continued success.

We are committed to developing employees of character and professionalism to support our corporate culture of integrity, continuity, and sustainability.  We are an Equal Opportunity Employer headquartered in Houston, Texas, a certified Historically Underutilized Business (HUB), accredited by the Better Business Bureau, and a member of our local chamber of commerce.

Our Services

Our skilled team is on hand 24 hours a day for all of your non-emergency patient transport needs. We offer assisted transportation services to both ambulatory and wheelchair-bound individuals for a variety of needs!

Ambulatory

If you or your loved one is able to walk with support, sit upright for the duration of the ride, and transfer safely in and out of a passenger vehicle (with or without support), then our ambulatory medical transportation fleet is the right choice for you.

Wheelchair Transportation Houston TX

Wheelchair

For non-ambulatory passengers, our wheelchair transportation service is a great choice for getting to and from doctor’s appointments, as well as any general travel needs the patient may have

Reclining wheelchair / Groups

For passengers requiring Full neck and back support and who may require extra assistance, our reclining wheelchair services proves to be a good option.  These chairs allow for easier transfer  but require a larger vehicle for transport.

Personnel Training & Development

Understanding that our staff is our single greatest asset we are dedicated to effective recruitment, retention, training, development, and promotion of competent, reliable, and professional personnel.

Our driver evaluation and training programs are compliant with all laws and standards required by the State of Texas and are designed to ensure safety, competence and reliability.  Each applicant is required to pass a physical, random drug and alcohol screening, and a background check.

Upon hiring, all drivers are subject to driver-in-training instruction to be conducted by senior drivers and overseen by senior management.  The duration of such instruction will last between several weeks to months depending on a driver’s level of experience and their learning abilities.