Wheelchair Transportation Service

Since 2017, Medbridge Transport has been the preferred wheelchair transportation service company in and around San Antonio, TX. Find out why 210-796-4627

Wheelchair transportation service with private driver

 4.8 Rating | Frequently Asked Questions

Are car transfers from a wheelchair difficult? Are you afraid you or a loved one might get injured transfering in and out of a vehicle? If you answered yes to any of those questions our wheelchair transportation service is a great choice for you. Our wheelchair transport vehicles feature:

  • Vehicles owned and operated by Medbridge Transport
  • A minimum ramp width of 30 inches
  • Rear entry wheelchair ramps
  • A 4-point tie-down system plus lap and shoulder belts
  • ADA-Compliant door height
  • ADA-Compliant lighting
  • Non-slip flooring
Have questions? Call 210-796-4627. Get Your Free Quote

Frequently Asked Questions (FAQ)

Do you take Insurance (e.g.; Private, Medicaid, Medicare) Expand

For private insurance and workers compensation insurance, you need to get a pre-authorization letter from your insurer before using our wheelchair transportation service.

We do not provide services directly to medicaid patients.  You would need to contact your designated broker.

When and where are your patient transportation services available? Expand

We know that your life operates around the clock – long after “normal business hours” – and we know you need a medical transport service that is available when you need it. Our patient transportation specialists are ready for you 24 hours per day, 7 days per week, and we can take you anywhere you need to go in Bexar County. For first-time passengers who need to speak with our team or for billing and other administrative needs, our office staff works from Monday through Friday from 9:00 am until 5:00 pm. However, our established passengers are welcome to schedule their ride at their own convenience through our website or by phone.


How do I schedule a ride for myself or a loved one? Expand

Scheduling a ride for your non-emergency transportation needs is easy! If it’s your first time, give us a call at 713-766-5340 to learn more about our process for assisting both ambulatory and wheelchair-bound patients. While we do appreciate advanced notice and can better accommodate your schedule if you call in advance, we are certainly happy to accommodate same-day requests whenever possible. Please note that same-day medical transport services are most readily available to patients with flexible travel schedules. For specific travel times, please note that advance reservations are strongly encouraged, as our fleet is often booked several days ahead of time.

Can a caretaker ride with me? Expand At Medbridge Transport, we consider it our privilege to be able to provide you with a highly-personalized medical transport experience. We know how comforting it can be to have a loved one present, and we’re happy to invite your passenger along for the ride with you. Please note that we can only accommodate one extra passenger per ride and only for medical transport purposes. To inquire about bringing a loved one along for non-medical transportation purposes, please contact us and tell us more about your needs. How far in advance do I need to schedule my ride? Expand Customers can book trips online 24 hours ahead of time. For any trips less than 24 hours away, customers need to call in. We try to accommodate trips that are at least 3 hours away.

Cancellations and Changes Expand We completely understand that plans change and do our best to accommodate. We always appreciate advanced notice. For 24 hours or more notice, there is no charge to change or cancel a trip. We have a $25 charge for cancellations without 24 hour notice. We don’t charge for changes; however, do to a moving schedule, we may not be able to accommodate your changes. For cancellations with less than 2 hour notice or If we dispatch a vehicle and no one shows up (no show), we would charge a no show fee of half the trip cost if it is a round-trip and the full cost if it is a one way trip.

Customer reviews

W Roger Lyle on Facebook

Reliable, courteous, patient with the client, helpful and affordable. The equipment (vans) are in good condition and the owner is very careful to make certain every aspect of the transportation is as safe as it can be.

Rosa Amaya on Facebook

Very friendly and caring transport company. Went the extra mile for my mom’s transport. Highly recommend.

Felice on BBB

I had a fabulous customer experience with Medbridge! They arrived early for the appointment and were provided a high level of professionalism from the beginning to end of our interaction. I would highly recommend them.

Bunny N. on BBB

Absolutely the best. The care and attention he gives to my Mother is exceptional. David goes above and beyond. He is also one of the nicest people you would ever want to meet.

Matthew Kutchin on Google

I am very happy with the service I have received from Medbridge Transport. Their concern for the safety and comfort of my mother was very reassuring. I highly recommend them.

Gerald Pierce on Facebook

I have used other transport services and no other compares. Dave was very courteous and let my wife know what he was doing every step of the way ans was a very safe driver. I will be using Medbridge for all my transport needs in the future.

Janice Cheatham Shoemaker on Facebook

I called them to drive my husband home in the wheelchair van after his stay in a rehab facility. David was right on time and very caring and efficient delivering my precious “cargo” back to our home. I would definitely call him again if we need this kind of service.

Elizabeth Kidd on Facebook

An outstanding service – punctual, safe, and courteous. I highly recommend it.

Vernon P. on BBB

Good service, polite and timely. Vehicle very clean and customer friendly driver.

Felice Simmons on Google

Professional and Great Customer Service! They were awesome. I have already recommended them to several friends. After having transportation company show up late or cancel at the last minute, Medbridge was much appreciated!!!
Rhondalyn Beasley on Google 
I cannot Thank Debra and David enough for helping me out of a very bad situation. I called Debra holding back my tears to explain United cab was a No Show for my elderly mother’s very important doctors appointment. Debra quickly called David and David quickly called me. He told me he could help me out and he would be at my house in 30 minutes. David arrived 25 minutes later with a smile on his face. Truly Amazing! David was very friendly and professional. He took care of my mother as if she was his mother. David told me his wife says he drives like a old man and this is true. My mother loved it.  We arrived at 1:10 for a 1:15 appointment. Truly Amazing! When the appointment was over, David was outside waiting. Medbridge Transportation has a customer Forever.. Thank You So Much!

Patti Wyckoff on Facebook

I wasn’t able to use my arm to get into a car due to a broken collarbone, so I called Medbridge transport. They have great prices and the owner David is very dependable and caring. This was my first time to be transported to a doctor in a wheelchair and I was very impressed. I highly recommend them!

Don Kelley on Facebook

This company has been reliable, friendly and the owner driver is kind very professional. David goes beyond making you feel at ease in getting my wife where she needed to go on time and safe. Recommend him for getting your love one around time. Don